Last updated: 11.26.2025
Welcome to Rosewood Homegoods. By accessing or using our website, purchasing our products, or interacting with our services, you agree to the following Terms & Conditions. Please read them carefully before using our site.
1. Use of Our Website
By using our website, you confirm that:
- You are at least 18 years old, or accessing under the supervision of a parent/guardian.
- You will use this site only for lawful purposes.
- You will not attempt to harm, disrupt, or interfere with the website’s operation.
We reserve the right to refuse service to anyone at any time for any reason.
2. Product Information & Availability
All Rosewood products are handcrafted, meaning natural variations in wood grain, tone, color, and character are expected. These variations are not defects and will not qualify as grounds for returns or exchanges.
We make every effort to display product colors and details accurately, but we cannot guarantee that your device’s display reflects these perfectly.
Product availability may change at any time without notice.
3. Pricing & Payment
All prices listed on our website are in U.S. dollars. We reserve the right to modify pricing at any time without notice.
Payments are processed securely through trusted third-party payment providers. We do not store or have access to your full credit card information.
4. Shipping
Shipping times, methods, and rates are outlined on our Shipping Policy page. Once an order has shipped, Rosewood & Co. is not responsible for delays caused by carriers, weather conditions, or incorrect shipping information provided by the customer.
5. Returns & Exchanges
Our return policy is outlined in detail on our Returns Policy page.
Key points include:
- Unused physical products may be returned within 30 days.
- Digital downloads are non-refundable.
- Natural wood variations are not eligible for returns.
- Return shipping costs are the responsibility of the customer.
Please refer to the full policy for complete details.
6. Intellectual Property
All content on this website (logos, branding, photography, product descriptions, designs, text, and graphics — is the exclusive property of Rosewood Homegoods, LLC. and is protected by copyright and trademark laws.
You may not copy, reproduce, modify, distribute, or exploit any content without written permission.
7. Order Cancellations
Orders may be canceled within 24 hours of purchase as long as the order has not yet shipped. Once an item has shipped, the order cannot be canceled and must follow the return policy.
We reserve the right to cancel an order due to product availability, errors in product information, or suspected fraud.
8. Limitation of Liability
By using our site and products, you agree that Rosewood Homegoods, LLC. is not liable for:
- Any indirect, incidental, or consequential damages
- Losses due to misuse of products
- Delays or issues caused by third-party carriers
- Allergies or sensitivities to wood, finishes, or packaging materials
Our liability is limited to the amount you paid for the product.
9. User Accounts
If you create an account on our website:
- You are responsible for keeping your login information secure.
- You agree to provide accurate and current information.
- We may suspend or terminate accounts for violating these terms.
10. Third-Party Links
Our website may contain links to third-party sites. These links are provided for convenience only, and Rosewood & Co. is not responsible for their content, policies, or practices.
11. Governing Law
These Terms & Conditions are governed by the laws of the State of Tennessee, without regard to conflict-of-law principles.
12. Changes to These Terms
We may update these Terms & Conditions at any time. Changes will be posted here with an updated “Last Updated” date. Continued use of our site constitutes acceptance of the updated terms.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us.
Rosewood Homegoods, LLC.
Location: Nolensville, TN